COVID-19 Inspection Policy

COVID 19: We are following RICS and government guidance when inspecting property and businesses. Masks are to be worn inside and when social distancing of at least 1 metre is unavoidable. Please ensure premises are vacated unless otherwise agreed with our surveyor. If you are experiencing any symptoms of COVID-19 or have been asked to self-isolate prior to our visit or within 10 days after our visit, please inform us as soon as possible.

Inspections and investigations may take various forms including, but not limited to:

  • full internal inspection of all but exposed parts and without testing of services
  • internal inspection with some level of restriction on access
  • a site perimeter or ‘drive-by’ inspection
  • an inspection otherwise external to the site or property
  • a ‘desktop’ opinion formed using, for example, digital mapping, records, plans and other data.
  • Care needs to be taken where inspecting premises in any form, including consideration of transport to the property, who would be in attendance at the site and any related health and safety issues of being onsite alone where this is the case.
  • Some valuers are choosing not to internally inspect any property that is occupied or populated in any way due to the risks posed to those undertaking the inspections and the public.
  • In the absence of an onsite inspection, the valuer may have access to enough information to proceed with the valuation assignment, subject to the adoption of one or more reasonable assumptions concerning relevant matters, for example, condition.
  • Information from clients, third parties and previous internal records can assist where inspection and investigations are limited. This includes, but is not limited to, floor plans, previous reports and measurements, photographic records, video footage, particulars, government planning and other records. These may be helpful in supporting any of the inspection examples outlined earlier, but judgment will need to be exercised in each situation.
  • Where a valuation using restricted information is to be undertaken, this must be agreed with the client in the terms of engagement, with the details set out in the valuation report. Reasonable due diligence should be undertaken to corroborate information provided and obtained, with professional scepticism appropriately applied.
  • Members are encouraged to seek out, review and appropriately verify ‘desktop’ information and data that will support the accuracy of valuation, particularly where an onsite inspection is prohibited or restricted.
  • Limitations on the nature and extent of the valuer’s work, including any restriction on inspection, should be specified and agreed in the terms of engagement (scope of work) and be set out clearly in the report.
  • Some valuers are choosing to produce valuations that are subject to a deferred inspection and measurement, if required. This approach is subject to the agreement of the client and a statement of reporting limitations. This is only appropriate for valuation purposes where such an approach is reasonable.
  • Our instruction letter will set out our approach to inspecting and valuing individual property and/or business

Our policy is in line with guidance from the RICS. We will continue to review this policy over the coming weeks and months.

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